Refund policy

 

 

We have a no-return, no-exchange, no-refund, and no-cancellation policy.

Damages and issues
Please inspect your order upon receipt and contact us immediately (within 48 hours of receipt) at customercare@umbarcare.com with the picture (mandatory), if the item is defective, damaged or if you have received the wrong item, so that we can evaluate the issue and make it right. 

Returnable items/ Exceptions / non-returnable items

We have a no-return policy.

Exchanges

We have a no-exchange policy. 

Refunds

We have a no-refund policy. 

You can always contact us at customercare@umbarcare.com for any issues and concerns with relevant details like images, etc. Your concerns will be addressed based on your request, and action thereupon will be subject to approval.